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Orders, Delivery & Returns

 


Customers will be entitled to a full refund for unwanted good within 7 days of RECEIPT.   Damaged or defective products or product shortages must be reported in writing within seven days of receipt of goods.  HealthClub Partners takes no responsibility for product quality or quantity after that date.  Before returning any goods, you must obtain written approval from HealthClub Partners.   Dispensing systems are guaranteed for 1 year and generally are only for use with HealthClub Partners liquid or wipes products.  All returns of products past seven days or receipt will entail a 20% to 50% restocking charge, depending upon the condition of the products upon return, and assuming HealthClub Partners agree to the return. Any legal disputes arising from business transactions will be heard in the  Court jurisdiction, local to HealthClub Partners. HealthClub Partners provides products to leisure establishments and institutions and we may not be able to accommodate orders from non-commercial customers.

 

  

Dispensers

   

HealthClub Partners generally sell our dispensers to customers who use our products that go into them.  We may limit the number of dispensers available to a customer depending upon the quantity of liquid or wipes products ordered.  Please enquire for further details.  Custom logo printing is available and will entail a nominal artwork and printing charge.   Please allow two weeks for processing.

 

  

How to Order

 

Simply choose the most convenient option:

 

 

Website Ordering – www.healthclubpartners.com - Fastest and Easiest!


FreePhone UK:  0800 269 684      Fax: 020 7263 1526


 

Post:

 

HealthClub Partners
3 Woodside Park, Works Road, Letchworth
Herts, SG6 1LA, UK

 

 

 

   

Payment

 
Credit Card (Visa, Mastercard, Visa Debit, Maestro), PayPal, cheque, or 30 day nett accounts, subject to approval. Past due balances are subject to a 1.5% per month late payment interest rate penalty after the date they become past due.

  


Delivery 

 

We offer free delivery for all orders over £250 nett to mainland UK.  For orders under £250, delivery is as follows:

 

Pool Products £20.00 + £5.50 Environmental Charge.

 

All Other Products £8.00 for the 1st box, £4.00 for all subsequent boxes.

 

 

 E&OE.

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